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Excellent Practice38
Improvement Could be Made8
Critical Issues to Attend4
Jan 3, 2022 02:40 AM

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Detailed Reviews

Related Category
Most related categories of this website.


Title
Customer Experience Management and Insights | SMG

Words count: 6    Unique Words: 6    Length: 49 characters
[ To optimize the page title, Use this SEO Title Optimizer ]

Excellent! the title contains 1-12 words, and within 10-70 characters!

The title will be displayed in search engine results in the form of a direct link to the site.

Tips:
1. ideally, the title should contain 10 to 70 characters, including spaces. (Google displays up to 70 characters in the title, and takes into account only the first 12 words.)
2. put the most important and relevant keywords in the title, try not to repeat any word.
3. each individual page should have a unique title.
Description
What customers and employees think and how they act can be different. We have the tools that uncover brand behavior increasing sales performance.

Words count: 23    Length: 145 characters
[ To optimize the page description, Use this SEO Meta Description Optimizer ]


Excellent! Your meta description contains between 70 and 160 characters.

Meta Descriptions provide concise explanations of the contents of web pages, that are commonly used by search engines on search result pages to display preview snippets for a given page.

Tips:
1. it is best to keep meta descriptions between 70-160 characters.
2. a readable, compelling description using important keywords can draw a much higher click-through rate of searchers to the given web page.
3. avoid keyword stuffing, ensure each page has its own unique description.
Google SERP Preview
Customer Experience Management and Insights | SMG www.smg.com/
What customers and employees think and how they act can be different. We have the tools that uncover brand behavior increasing sales performance.

[ To optimize this Google SERP preview, Use this Google SERP Optimizer ]

This is how your site looks like in Google Search Result Page.

an optimized SERP snippet will have a higher click through rate.

Tips:
1. make sure the title is clear, simple, straight to the point.
2. make sure the description is relevant and properly summarized the page content.
Keywords
Customer Experience, Customer Experience Management, Brand Research, Employee Engagement

Words count: 9    Length: 88 characters    keyword phrases count : 4

The keywords is too short!
[ To optimize the meta keywords, Use this SEO Meta Keywords Optimizer ]

Keyword Occurrences in Different Sections
Wordkeyword domain title descriptionheadingcontent
2 words:75% (3/4)
customer experience 0   (0%)
brand research 0   (0%)
employee engagement 0   (0%)
3 words:25% (1/4)
customer experience management 0   (0%)


Meta keywords should not be ignored, though they are not a major ranking factor for most of search engines nowadays. A Meta keywords tag is supposed to be a brief and concise list of the most important themes of your page

Tips:
1. keep your list of keywords or keyword phrases down to 10 - 20 unique words or phrases.
2. separate the words or phrases using a comma (you do not need to leave a space between words separated by commas).
3. do not repeat words or phrases.
4. put your most important word or phrases at the beginning of your list.
Keywords Cloud
This keywords cloud gives your an idea of what are those important keywords appears in your website.

action  brands  business  challenges  changing  clients  consumers  continue  customer  data  deliver  drive  employee  expectations  experience  feedback  forrester  impact  increase  industry  insights  learn  management  organizations  platforms  price  products  providing  restaurant  retail  rsquo  services  smg  solutions  store  strategy  technology  trend  video  year 

Top 20 Keywords
Total Terms Count: 1,803

Excellent! No terms has a density of more than 3%, all are optimized to be within 1% - 3%.

Top 20 terms occurance and density
KeywordIn DomainIn TitleIn DescriptionIn Heading In Body Density
customer 51 2.83%
experience 36 2.00%
retail 25 1.39%
brands 23 1.28%
employee 21 1.16%
industry 18 1.00%
smg 17 0.94%
management 17 0.94%
services 15 0.83%
feedback 15 0.83%
consumers 14 0.78%
learn 13 0.72%
insights 12 0.67%
clients 10 0.55%
deliver 10 0.55%
impact 9 0.50%
year 8 0.44%
continue 8 0.44%
solutions 8 0.44%
business 8 0.44%

keyword density can be used as a factor in determining whether a web page is relevant to a specified keyword or keyword phrase.


Tips:
1. the optimum keyword density to be 1.0% - 3.0%. Using a keyword more than that could be considered search spam.
2. overuse of keywords, a practice called keyword stuffing, will cause a web page to be penalized.
Highlight
<H1><H2><H3><H4><H5><H6><B><U><I><EM><STRONG>Total
1017109500132461

Excellent! The page is using HTML headings (<H1> - <H6>) and inline emphasis tags (<EM><B><I><EM><STRONG>)

<H1>

(1)
A Leader in customer feedback management.

<H3>

(17)
A catalyst for change.
It's all here.
Mix it up.
Solutions
Industries
The SMG Advantage
Focus on Innovation
Client Partners
Hear It from Clients
Featured Resources
From Our Blog
Retail industry trend #1: Brands must prioritize the employee experience to compete in today’s challenging labor market
Retail industry trend #2: As retail supply chain volatility continues to challenge product availability, customers will turn to multiple touchpoints
Retail industry trend #3: With inflation on the rise, brands must place greater emphasis on quality to drive value perception
Retail industry trend #4: Winning brands will focus on sustainability efforts to reduce environmental impact
Transform retail customer experience feedback into business-changing action

<H4>

(10)
THE FORRESTER WAVE™: CUSTOMER FEEDBACK MANAGEMENT PLATFORMS, Q2 2021
SMG’s differentiated software with a service (SwaS) strategy combines an end-to-end experience management platform with hands-on professional services to improve customer, patient, employee, and brand experiences.
Does your CX solution deliver ROI?
Technology
Services
Insights
Expertise
Four Retail Industry Trends We’ll See in 2022
Takeaway: Execute a consistent cross-channel retail customer experience.
Takeaway: Implement sustainability practices.
<H5>
(9)
Restaurant
Retail
Grocery
Convenience Store
Travel + Entertainment
Healthcare + Services
Case Study
Webinar
Report
<H6>
(5)
Customer Experience
Employee Experience
Brand Research
Video feedback
Why SMG is the Industry Leader for Managed and Professional Services
<I> (13)
<EM> (2)*The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021
<STRONG> (4)THE FORRESTER WAVE™: CUSTOMER FEEDBACK MANAGEMENT PLATFORMS, Q2 2021
Within just 3 years, SMG clients can see:


HTML headings and emphasis tags are the most basic forms to indicate important content.

Tips:
1. use your keywords in the headings and make sure the first level heading (<H1>) includes the most important keywords.
2. never duplicate the title tag content in the heading tags.
3. for more effective SEO, use only one <H1> tag per page
Reading Level
35.4

The page text content is a bit too difficult to be read and understood!

Ensure your page content text can be read and understood by most of your site visitors. not too difficult nor too simple.

Tips:
1. a score below 30, indicates the text content is too difficult to be read and understood.
2. a sore above 80, may suggest that the site is lack of in-depth and expertise of its topics (low quality content).
3. an optimal reading level score shall be 50-70.
Language
en Excellent! the website declared its language in use.

the detected language is : en

Declare the language in use can help search engine to better understand and rendering your page, especially when special characters are encountered.
Page Encoding
utf-8 Excellent! the website declared its character encoding.

Declare the character encoding can help search engine to better rendering your page, especially when it comes to
non-asii characters.
Favicon
Excellent! the website has a shortcut favicon image.

RSS
the website does not have a RSS Feed.

Robots.txt
http://smg.com/robots.txt Excellent! the website has a Robots.txt file to regulate search engine crawlers access.

Robots.txt file can be used to regulate access of search engine crawlers, properly configured robots.txt file can help
crawlers to better understand your website.

Tips:
1. grand robots access to those pages you wish them to crawl.
2. restrict access to those pages you do not wish search engines to see and crawl.
XML Sitemap
http://smg.com/sitemap.xml Excellent! the website has a XML Sitemap to guide search engine crawlers for indexing its pages.
[ To generate XML sitemap, Use this XML Sitemap Generator ]

Sitemap helps search engine crawler to identify your website pages.

Tips:
1. ensure all your important pages are listed in the sitemap.
2. ensure to indicate the frequency of change and importance of each url.
3. inform search engines of the location/URL of your sitemap (eg, For Google, you can set the website sitemap location through Google Webmaster management panel).
Loading Time
0.20 seconds - 314.48 Kb/s

Excellent! the site is pretty fast and it takes less than 1 second to load.

Estimated loading time for different internet connections
Modem
(56Kbits/s)
Mobile/HSDPAM
(7.2Mbits/s)
ADSL
(8Mbits/s)
Cable
(30Mbits/s)
Optical Fibre
(100Mbits/s)
8.99 s 0.07 s 0.06 s 0.02 s 5.03 ms

Site speed is becoming an crucial ranking factor. Slow page loading is one of the biggest complains of web users. If the loading time is too long, you may need to check your server, network, or system codes and structure.

Tips:
1. ideal loading time is less than 1 seconds, if it take more than 5 seconds to load your site, likely users will run out of patience, so do search engines.
2. improve your SEO by optimizing your website to have a small size and faster responding server.
Total Size
63 Kb (62,895 bytes)

Excellent! the page size is just nice, that is within 30K-150K!

Page size affects the speed of your website.

Tips:
1. try to keep you page size between 30K-150K
2. put javascript and style sheet in separate files, and link them to the main page.
3. use optimized images for web and set up your server with gzip for downloading
Text To Code Ratio
Total Size Text Size HTML Code Size Text/HTML Code Ratio
63 Kb (62,895 bytes) 14 Kb (14,430 bytes) 48 Kb (48,465 bytes) 29.77 %


Excellent! the text to html code ratio is just nice, that is within 15%-70%!

the ratio of text to HTML code should always be above 15% for good SEO gain,
it is below 15% then that means that your website probably needs more text content.

Tips:
1. a ratio between 25% and 70% is ideal, when it goes beyond than that, the page might run the risk of being considered as spam. As long as the content is relevant and gives essential information, it is a plus point to have more of it.
2. improve your SEO by adding more relevant text to your pages and also increasing your keyword density.
Flash
Excellent! No flash component is detected on this page.

Flash content can not be properly indexed by search engines, and normally flash file is large in size, which slow down the loading of your page.

Tips:
1. avoid flash content whenever possible if you wish to have a fast and SEO friendly website.
Frame
Excellent! No frame is detected on this page.

Framesets and individual frames could cause problem for search engine to crawl your pages

Tips:
1. avoid frames whenever possible.
2. search engines do not like frames.
3. use iframe instead if you really have no choice.
Inline CSS
63 Inline CSS components are detected on this page.

It is a good practice to move inline CSS rules into an external CSS file in order to make your page lighter and increasing the text to code ratio.

Tips:
1. move inline css rules to external css file.
2. separate style from html.
Nested Table
Excellent! No nested table is detected on this page (nested table : 0, total table : 1)

nested tables could slow down page rendering and lead to bad user experience.

Tips:
1. avoiding <table> for your page layout.
2. using <div> instead of <table>.
Plain Text Email
Excellent! No Plain Text Email is detected on this page.

Redirect Count
1 redirection was detected for loading this page.

Using HTTPS
Excellent! HTTPS is used for your page.

WWW Resolve
Excellent! the websites https://www.smg.com/ and http://smg.com are resolved to the same url :https://www.smg.com/

Search Engines treat URLs with or without "www" as two different records.

Tips:
1. edit your .htaccess file and permanently redirect one to the other (eg redirect www.mysite.com to mysite.com).
URL Rewrite
Excellent! your urls are clean.

clean, short and relevant URLs are favoured by users and search engines

Tips:
1. use url rewrite to turn dynamic pages with query parameters into seo friendly static pages.
2. put your important keywords in the url.
3. good urls are not only user friendly but also seo friendly.
Underscore In URL
Excellent! your do not use underscore in your URLs.

Search Engines treat hyphen as word separator, they do not treat underscore as word separator.


Tips:
1. use hyphen "-" instead of underscore "_" to optimize your page url.
2. help search engines to better understand your url, eventually will benefit your page`s ranking.
Links
Internal Links
(link to pages within this domain)
External Links
(link to pages on other websites)
Total
82 4 86


Excellent! the number of links are less than 100.

Internal Links (link to pages within this domain) - 82
URL Anchor Text
http://smg.com/
http://smg.com/why-smgWhy SMG
http://smg.com/why-smg/overviewOverview
http://smg.com/why-smg/technologyTechnology
http://smg.com/why-smg/professional-servicesProfessional Services
http://smg.com/why-smg/insightsInsights
http://smg.com/why-smg/cultureCulture
http://smg.com/why-smg/partnersPartners
http://smg.com/why-smg#videoLearn More
http://smg.com/solutionsSolutions
http://smg.com/solutions/customer-experienceCustomer Experience Management
http://smg.com/solutions/employee-engagementEmployee Experience
http://smg.com/solutions/brand-researchBrand Research
http://smg.com/solutions/reporting-analyticsReporting + Analytics
http://smg.com/solutions/integrations-connectorsIntegrations + Connectors
http://smg.com/solutions/reporting-analytics#smg360Learn More
http://smg.com/industriesIndustries
http://smg.com/industries/restaurantRestaurant
http://smg.com/industries/retailRetail
http://smg.com/industries/groceryGrocery
http://smg.com/industries/convenience-storeConvenience Store
http://smg.com/industries/travel-entertainmentTravel + Entertainment
http://smg.com/industries/servicesServices
http://smg.com/industries/healthcareHealthcare
http://smg.com/industries/financial-servicesFinancial Services
http://smg.com/resou...ts-to-engage-franchisees-in-cx-programmeLearn More
http://smg.com/resourcesResources
http://smg.com/contact-usContact Us
http://smg.com/covid-19-resourcesCOVID-19
http://smg.com/blogBlog
http://smg.com/newsNews
http://smg.com/eventsEvents
http://smg.com/why-smg/people/our-leadershipLeadership
http://smg.com/careersCareers
https://reporting.smg.com/index.aspxLOG IN
http://smg.com/
https://reporting.smg.com/index.aspxLog In
http://smg.com/request-a-demoRequest Demo
https://www.smg.com/...-the-smg360-customer-experience-solutionGet the Full Study
http://smg.com/solutions/customer-experienceLearn More
http://smg.com/solutions/employee-engagementLEARN MORE
http://smg.com/solutions/brand-researchLEARN MORE
http://smg.com/solutionsView Our Solutions
http://smg.com/industriesView Industries
http://smg.com/why-smgLearn More
https://www.smg.com/...mer-relationships-boost-digital-presenceLearn More
https://www.smg.com/resources/detail/solve-the-roi-conundrumLearn More
https://www.smg.com/...er-feedback-management-platforms-q2-2021Learn More
http://smg.com/resourcesView All Resources
https://www.smg.com/...detail/4-retails-trends-well-see-in-20224 retail industry trends we’ll...
https://www.smg.com/...retail-industry-trends-we-ll-see-in-2022Learn More
http://smg.com/why-smgWhy SMG
http://smg.com/why-smg/overviewOverview
http://smg.com/why-smg/technologyTechnology
http://smg.com/why-smg/professional-servicesProfessional Services
http://smg.com/why-smg/insightsInsights
http://smg.com/why-smg/cultureCulture
http://smg.com/solutionsSolutions
http://smg.com/solutions/customer-experience/overviewOverview
http://smg.com/solutions/customer-experienceCustomer Experience Management
http://smg.com/solutions/employee-engagementEmployee Experience
http://smg.com/solutions/brand-researchBrand Research
http://smg.com/solutions/reporting-analyticsReporting + Analytics
http://smg.com/industriesIndustries
http://smg.com/industries/restaurantRestaurant
http://smg.com/industries/retailRetail
http://smg.com/industries/groceryGrocery
http://smg.com/industries/convenience-storeConvenience Store
http://smg.com/industries/travel-entertainmentTravel + Entertainment
http://smg.com/industries/servicesServices
http://smg.com/industries/healthcareHealthcare
http://smg.com/resourcesResources
http://smg.com/blogBlog
http://smg.com/eventsEvents
http://smg.com/client-loginClient Login
http://smg.com/contact-usContact Us
http://smg.com/privacy-policyPrivacy Policy
https://marketing.smg.com/subscription-center.htmlPreference Center
http://smg.com/en-gb/privacy-policyPrivacy Policy
http://smg.com/contact-usContact Us
https://www.smg.com/covid-19-resourcesCOVID-19 Resources
http://smg.com/en-gb/privacy-policyPrivacy Policy

External Links (link to pages on other websites) - 4
URL Anchor Text
https://www.facebook.com/ServiceManagementGroup
https://twitter.com/SMGCustomerSat
http://www.linkedin.com/company/service-management-group
https://www.g2.com/p...t-group/reviews?utm_source=review-widgetREAD OUR REVIEWS ON G2

reasonable number of links (below 100) per page will give a better user experience.


Tips:
1. keep the number of links per page below 100.
2. having more than 100 links in a single page will lead to a bad user experience, and it possibly runs into the risk of been considered as spam.
3. search engines may not follow all the links if you have too many of them in a single page.
Images
Total Images Alt Present Alt Missing
39 28 11


11 images do not have Alt values.

Image URL - 39
URL ALT Text
https://www.facebook.com/tr?id=951053528584876&ev=PageView&noscript=1
https://ws.zoominfo.com/pixel/9QhoFHaTAMGq3HkBaaDk
http://smg.com/ResourcePackages/TripleI/Resources/Images/smg-logo.png
http://smg.com/ResourcePackages/TripleI/Resources/Images/smg-logo-white.png
http://smg.com/Resou...ackages/TripleI/Resources/Images/navigation-flyout-arrow.png
http://smg.com/Resou...ackages/TripleI/Resources/Images/navigation-flyout-arrow.png
http://smg.com/Resou...ackages/TripleI/Resources/Images/navigation-flyout-arrow.png
http://smg.com/ResourcePackages/TripleI/Resources/Images/smg-logo.png
http://smg.com/image...lutions-icons/customer-experience-icon.png?sfvrsn=1c17ff31_7customer experience
http://smg.com/image...lutions-icons/employee-engagement-icon.png?sfvrsn=1f17ff31_4employee engagement
http://smg.com/image...ns/solutions-icons/brand-research-icon.png?sfvrsn=1b17ff31_4brand research
http://smg.com/image...ce/icons/service-icons/restaurant-icon.png?sfvrsn=b708ff31_2restaurant-icon
http://smg.com/image...source/icons/service-icons/retail-icon.png?sfvrsn=8b08ff31_2retail-icon
http://smg.com/image...ource/icons/service-icons/grocery-icon.png?sfvrsn=8108ff31_2grocery-icon
http://smg.com/image...s/service-icons/convenience-store-icon.png?sfvrsn=8908ff31_2convenience-store-icon
http://smg.com/image...rvice-icons/travel-entertainment-icon.png?sfvrsn=b608ff31_10travel and entertainment
http://smg.com/image...urce/icons/service-icons/services-icon.png?sfvrsn=8d08ff31_2services-icon
http://smg.com/image.../client-partner-logos/krispykreme-logo.png?sfvrsn=baa5fb31_2Krispy Kreme
http://smg.com/image...eb-jpgc01fa767d78767dd8417ff0000ea7f8b.jpg?sfvrsn=9f98c031_2Papa John's
http://smg.com/image...ent-partner-logos/sallybeauty_180--jpg.jpg?sfvrsn=15a7c031_2Sally Beauty
http://smg.com/image...ault-source/client-partner-logos/shell.png?sfvrsn=531fff31_2shell
http://smg.com/image...t-partner-logos/client-partners-caseys.png?sfvrsn=b9e2cc31_2caseys-logo
http://smg.com/image...e/client-partner-logos/giraleagle-logo.png?sfvrsn=51a5fb31_2Giant eagle
http://smg.com/image...t-source/client-partner-logos/amc-logo.png?sfvrsn=67a5fb31_4amc
http://smg.com/image...rce/client-partner-logos/taco_bell-png.png?sfvrsn=47a6c031_2Taco Bell
http://smg.com/image...lient-partner-logos/firehouse_subs-png.png?sfvrsn=a4a6c031_2Firehouse Subs
http://smg.com/image...ce/client-partner-logos/mcdonalds-logo.png?sfvrsn=b3a5fb31_2McDonalds
https://www.smg.com/...se-studies/signet-case-study-thumbnail.jpg?sfvrsn=4121cc31_2
https://www.smg.com/...--2018/webinars/cxpa-webinar-thumbnail.jpg?sfvrsn=e5f3cc31_2
https://www.smg.com/...-2018/reports/2021-forrester-thumbnail.jpg?sfvrsn=f2decc31_2
http://smg.com/image...job-seekers-are-looking-for-employment.jpg?sfvrsn=5532cf31_2top industries job seekers are...
http://smg.com/image...mpared-to-traditional-checkout-options.jpg?sfvrsn=5432cf31_2self checkout compared to trad...
http://smg.com/image...umers-plan-to-shop-this-holiday-season.jpg?sfvrsn=a432cf31_2how most consumers plan to sho...
http://smg.com/image...-consumers-when-deciding-where-to-shop.jpg?sfvrsn=ae32cf31_2the most important factor for ...
http://smg.com/image...able-actions-consumers-care-most-about.jpg?sfvrsn=a532cf31_2what sustainable actions consu...
http://smg.com/image...tainability-of-online-purchases-by-age.jpg?sfvrsn=af32cf31_2concern about sustainability o...
http://smg.com/image...willing-to-take-to-be-more-sustainable.jpg?sfvrsn=b032cf31_2actions consumers are willing ...
http://smg.com/image...-source/hero-images/homepage/home-blog.png?sfvrsn=93f8fd31_6home-blog
http://smg.com/image...default-source/icons/smg_fulllogo_slate.png?sfvrsn=9c4c331_0SMG_FullLogo_Slate


search engines cannot `see` images, proper Alt content will help them to better understand and index images.

Tips:
1. always add alt attributes to images. Alt is mandatory for accessibility and for valid XHTML.
2. words used within an image`s Alt attribute should be its text equivalent and convey the same information.
3. use a human-readable caption and descriptive text around the image.
CSS
Style Block In Same Page Links to External Style Files Total
0 6 6


Too many (6) external style sheet files , it will slow down the downloading.

Links To External Stylesheet Files - 6
Stylesheet URL rel type
http://smg.com/stylesheettext/css
https://cdnjs.cloudf...re.com/ajax/libs/font-awesome/4.6.3/css/font-awesome.min.cssstylesheettext/css
http://smg.com/Resou...ripleI/Resources/Styles/StaticStyles.min.css?package=TripleIstylesheettext/css
http://smg.com/Resou.../DefaultTemplate.min.css?package=TripleI&v=10.17.2019.115209stylesheettext/css
http://smg.com/Resou...s/TripleI/Resources/Styles/owl.theme.min.css?package=TripleIstylesheettext/css
http://smg.com/Resou...s/Styles/Widgets.min.css?package=TripleI&v=10.17.2019.115209stylesheettext/css

Script
Scripts Block In Same Page Links to External Script Files Total
23 13 36


Too many (13) external scripts files , it will slow down the downlaoding.

Links To External Script Files - 13
Script URL Type
text/javascript
http://smg.com/Scrip...5xy5Q8zqfSgxQ9kR6dpOwbR0cEgQenYfe5QtaEGOecC6kWUg2&t=2d93d8aftext/javascript
http://smg.com/Scrip...zIIAZ_SBTEvWvlMjA6Ut-hGjnKzXuc7VRAP4pcuq1CxoTSkw2&t=2d93d8aftext/javascript
http://smg.com/Scrip...nTCBF8PakVxmqJjgW-iQyRy-YVhx-w2zr8uKLIeItV-03T7A2&t=2d93d8aftext/javascript
http://a.vimeocdn.com/js/froogaloop2.min.js
http://a.vimeocdn.com/js/froogaloop2.min.js
http://smg.com/Resou...ipleI/Resources/Scripts/StaticScripts.min.js?package=TripleItext/javascript
https://cdnjs.cloudf...ajax/libs/jquery.hoverintent/1.8.1/jquery.hoverIntent.min.jstext/javascript
http://smg.com/Resou...dgets.js?package=TripleI&package=TripleI&v=10.17.2019.115209text/javascript
http://smg.com/Front...d.Search/Mvc/Scripts/SearchBox/Search-box.js?package=TripleItext/javascript
http://smg.com/WebRe...QtBqlBmUTindsxMiYERS1eHXmvnn0LTud9cUwo1&t=636912929600000000text/javascript
https://my.hellobar.com/38b85aac5a98a5033a95c6374b537993adc1d468.jstext/javascript
https://feedback.smg.com/etrackjslibrarytext/javascript

put scripts together and link them from an external files rather then put them in the same file as the main page.

Tips:
1. reduce the use of in-page scripts, put them in separate files and link them in.
2. reduce the number of external script files, it will help browser to make lesser number of http requests from the server.
3. optimize or compress the script files to have smaller size and faster loading.
Blog Or News Release
Link to Blog / News Release Page
http://smg.com/blogBlog


Excellent! we have found blog linked to your site.

Having a blog is a great way to provide fresh content and retain users, search engines favour it too.


Tips:
1. regularly update your blog and provide fresh and quality content.
2. relevant blogs of your website topics, generate more credits in the eyes of your visitors, as well as search engines.
DMOZ Listing
No

Your site is not listed in the DMOZ Open Directory. DMOZ Open Directory Project

Google Analytics
Analytics Service is not implemented for the site.

Google Page Rank
4 Excellent! the website has a high page rank (4/10).

4
0 - 1 2 - 3 4 - 10
Poor Good Excellent
Social Engagement
Your site has a fair social media engagement, which can be improved though.

  Facebook Likes 47
  Facebook Shares 52
  Facebook Comments 43
  Tweets 5
  LinkedIn 148

Social Media Integration
Excellent! your site is well integrated with social media networks.

Facebook Pagehttps://www.facebook.com/ServiceManagementGroup
Twitter Accounthttps://twitter.com/SMGCustomerSat
Google+ PageNot Found


Trustworthiness
63

Excellent! the website has a good Trustworthiness Score (63/100).

63
0 - 19 20 - 39 40 - 59 60 - 79 80 - 100
Very Poor Poor Unsatisfactory Good Excellent


Users are concerned about the safety of their online transactions. Trustworthiness rating is based on real user ratings and that tells you how much other users trust this site, so do the serch engines. note: this trustworthiness score is provided by WOT (Web of Trust).

Tips:
1. pay attention to the look and design of your site, many people look for visual cues when assessing a site`s credibility
2. make your site easy to use, sites that are easy to navigate are perceived as being more trustworthy.
3. make it easy for user to contact you, users will be more comfortable and feel more secured shall they need to get in touch with you.
Child Safe
96 Excellent! the website has a good Child Safe Score (96/100).

96
0 - 19 20 - 39 40 - 59 60 - 79 80 - 100
Very Poor Poor Unsatisfactory Good Excellent


Safe Browsing
Safe! the site smg.com is NOT currently listed as suspicious, most-likely it is clean from malware and phining code [ verify this by Google Safe Browsing ]

Ensure that your site is malware free and does not cause harm to users` computers.

Tips:
1. do not put virus, malicious worms, adwares, trojans, spywares and suspicious phishing code in your server.
2. take suspicious behaviours seriously, have a regular check-up and monitor closely of your server`s log files.
3. if your site is black-listed by Google as suspicious, clean it up before requesting for a review.
Traffic Rank
68,191th most visited website in the world.
24,816th most visited website in United States  

your site has an excellent high traffic rank in the world.
Websites On Same Server
Excellent! You do have very few domains (1 - smg.com) hosted on the same server as smg.com (ip : 68.177.188.49).

Too many domains hosted on the same server is an indicator that you are not really serious about your website, and your site will have a higher chance to be surrounded by bad neighbours.

Tips:
1. the fewer domains hosted on the same server/ip the better.
2. avoid shared hosting whenever possible, especially when there are already hundreds or thousands of sites are hosted on the same server.
3. dedicated ip or resources for your site not only do good to your site visitors but also favoured by search engines.
Server Location
your server (IP : 68.177.188.49) is located at United States  
the most site visitors come from United States  

Excellent! your server is located close to most of your site visitors.
HTTP Compression
No

your website server does not support HTTP Compression.

Caching
No

your website server does not support Caching.

Server Signature
Excellent! the website server signature is off.

A secure and safe server is not only good for your site visitors but also good for search engines.

Tips:
1. server software version information can be utilized by malicious visitors to attack your server.
2. by turning off the server signature, you actually have made your server a little bit more secure.
3. for Apache server - edit the apache2.conf or the .htaccess file to turn server signature off.
Domain Age
23 years, 109 days old ( 1st registered on : 1998-09-30 )


[ To check the detailed whois info, Use this Whois Lookup Tool ]

excellent, the domain age is old enough.

Domain Expires
5 years, 254 days from today ( expires on : 2027-09-28 )


[ To check the detailed whois info, Use this Whois Lookup Tool ]

excellent, the domain is not expiring too soon.

Domain Info
smg.com ( 7 characters )

Domain Registrar : GoDaddy.com, LLC

[ To check the detailed whois info, Use this Whois Lookup Tool ]

Domain Created On Last Modified On Expires On
1998-09-30 1998-09-30 2027-09-28
23 years, 109 days old 23 years, 109 days ago 5 years, 254 days from today
23 years, 109 days old


Domain Name Servers used by smg.com
DNS Name IP Address
ns10.servicemanagement.com68.177.188.251
ns11.servicemanagement.com66.22.184.251


You have a nice choice of domain name, which is of a right length (7 characters).

domain name choice and domain age are crucial for SEO.

Tips:
1. keep the domain name short and relevant to the content, which will be easier to be remembered and related to.
2. older domain tends to be more trustworthy.
3. register a domain for more than 1 year, and search engine will think it is a serious business.

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