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freshdesk.com favicon freshdesk.com

Excellent Practice38
Improvement Could be Made10
Critical Issues to Attend4
May 1, 2020 11:17 AM

Click To Re-generate Current Report

Recommended Actions

  • Move the 44 inline css components to an external style sheet file.
  • Reduce number of links to other pages.
  • Implement HTTP compression for your site.
  • Implement browser caching for your site.
  • Reduce the number of meta keywords and ensure it only contains 10 to 20 words.
  • Use more straight forward terms, avoid using too much jargon in the page content.
  • Create RSS feed for your site.
  • Add more content and increase the size of your page, make it within 30k-150k bytes.
  • Remove the 1 plain text email address from your page.
  • Combine the 1 css blocks and move them to an external style sheet file.
  • ...     44
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Detailed Reviews

Related Category
Most related categories of this website.

courses   dog   fundraising   management   marketing   social   software   tools  

Title
Freshdesk | Customer support software by Freshworks

Words count: 6    Unique Words: 6    Length: 51 characters
[ To optimize the page title, Use this SEO Title Optimizer ]

Excellent! the title contains 1-12 words, and within 10-70 characters!

The title will be displayed in search engine results in the form of a direct link to the site.

Tips:
1. ideally, the title should contain 10 to 70 characters, including spaces. (Google displays up to 70 characters in the title, and takes into account only the first 12 words.)
2. put the most important and relevant keywords in the title, try not to repeat any word.
3. each individual page should have a unique title.
Description
An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today!

Words count: 25    Length: 160 characters
[ To optimize the page description, Use this SEO Meta Description Optimizer ]


Excellent! Your meta description contains between 70 and 160 characters.

Meta Descriptions provide concise explanations of the contents of web pages, that are commonly used by search engines on search result pages to display preview snippets for a given page.

Tips:
1. it is best to keep meta descriptions between 70-160 characters.
2. a readable, compelling description using important keywords can draw a much higher click-through rate of searchers to the given web page.
3. avoid keyword stuffing, ensure each page has its own unique description.
Google SERP Preview
Freshdesk | Customer support software by Freshworks www.freshdesk.com/
An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial ...

[ To optimize this Google SERP preview, Use this Google SERP Optimizer ]

This is how your site looks like in Google Search Result Page.

an optimized SERP snippet will have a higher click through rate.

Tips:
1. make sure the title is clear, simple, straight to the point.
2. make sure the description is relevant and properly summarized the page content.
Keywords
help desk software, online help desk, helpdesk software, helpdesk system, it helpdesk, customer support software, help desk application, help desk s/w, freshdesk, customer service software, ticketing system, ticketing software

Words count: 30    Length: 226 characters    keyword phrases count : 12

The keywords contains more than 20 words!
[ To optimize the meta keywords, Use this SEO Meta Keywords Optimizer ]

Keyword Occurrences in Different Sections
Wordkeyword domain title descriptionheadingcontent
1 word:8% (1/12)
freshdesk 0   (0%)
2 words:42% (5/12)
helpdesk software 0   (0%)
helpdesk system 0   (0%)
it helpdesk 0   (0%)
ticketing system 0   (0%)
ticketing software 0   (0%)
3 words:42% (5/12)
help desk software 0   (0%)
online help desk 0   (0%)
customer support software 0   (0%)
help desk application 0   (0%)
customer service software 0   (0%)
4 words:8% (1/12)
help desk s/w 0   (0%)


Meta keywords should not be ignored, though they are not a major ranking factor for most of search engines nowadays. A Meta keywords tag is supposed to be a brief and concise list of the most important themes of your page

Tips:
1. keep your list of keywords or keyword phrases down to 10 - 20 unique words or phrases.
2. separate the words or phrases using a comma (you do not need to leave a space between words separated by commas).
3. do not repeat words or phrases.
4. put your most important word or phrases at the beginning of your list.
Keywords Cloud
This keywords cloud gives your an idea of what are those important keywords appears in your website.

agents  apps  automations  case  chinese  cloud  collaborate  conversations  cookies  customer  desk  directors  english  español  faster  features  free  freshdesk  freshworks  helpdesk  management  online  partners  place  products  provide  read  resources  sales  service  sign  software  solution  study  success  support  teams  ticketing  tools  website 

Top 20 Keywords
Total Terms Count: 947

Excellent! No terms has a density of more than 3%, all are optimized to be within 1% - 3%.

Top 20 terms occurance and density
KeywordIn DomainIn TitleIn DescriptionIn Heading In Body Density
customer 27 2.85%
software 22 2.32%
support 20 2.11%
service 16 1.69%
management 10 1.06%
free 10 1.06%
freshdesk 10 1.06%
helpdesk 10 1.06%
teams 9 0.95%
freshworks 8 0.84%
faster 7 0.74%
collaborate 7 0.74%
ticketing 7 0.74%
solution 7 0.74%
tools 6 0.63%
products 6 0.63%
features 6 0.63%
website 5 0.53%
cookies 5 0.53%
place 5 0.53%

keyword density can be used as a factor in determining whether a web page is relevant to a specified keyword or keyword phrase.


Tips:
1. the optimum keyword density to be 1.0% - 3.0%. Using a keyword more than that could be considered search spam.
2. overuse of keywords, a practice called keyword stuffing, will cause a web page to be penalized.
Highlight
<H1><H2><H3><H4><H5><H6><B><U><I><EM><STRONG>Total
16201900320455

Excellent! The page is using HTML headings (<H1> - <H6>) and inline emphasis tags (<EM><B><I><EM><STRONG>)

<H1>

(1)
Delight your customers and win them for life

<H2>

(6)
With Freshdesk, you can…
So, what brings you here today?
Support, now simplified
Support, now simplified
Here's why our customers choose us
Try us. You will love the Freshdesk experience.

<H3>

(2)
I'm using email for support
I'm using another helpdesk
<H5>
(1)
Over 150,000 businesses of all sizes trust us.
<H6>
(9)
Conversations made easier
Collaborations made stronger
Support made more automatic
Answers made available faster
Insights made more accessible
Vaughan Potter
Charles Cooper
Matthijs Lok
Niv Liran
<I> (32)
<STRONG> (4)150,000 businesses
Streamline
Automate
Collaborate


HTML headings and emphasis tags are the most basic forms to indicate important content.

Tips:
1. use your keywords in the headings and make sure the first level heading (<H1>) includes the most important keywords.
2. never duplicate the title tag content in the heading tags.
3. for more effective SEO, use only one <H1> tag per page
Reading Level
34.7

The page text content is a bit too difficult to be read and understood!

Ensure your page content text can be read and understood by most of your site visitors. not too difficult nor too simple.

Tips:
1. a score below 30, indicates the text content is too difficult to be read and understood.
2. a sore above 80, may suggest that the site is lack of in-depth and expertise of its topics (low quality content).
3. an optimal reading level score shall be 50-70.
Language
en Excellent! the website declared its language in use.

the detected language is : en

Declare the language in use can help search engine to better understand and rendering your page, especially when special characters are encountered.
Page Encoding
utf-8 Excellent! the website declared its character encoding.

Declare the character encoding can help search engine to better rendering your page, especially when it comes to
non-asii characters.
Favicon
Excellent! the website has a shortcut favicon image.

RSS
the website does not have a RSS Feed.

Robots.txt
http://freshdesk.com/robots.txt Excellent! the website has a Robots.txt file to regulate search engine crawlers access.

Robots.txt file can be used to regulate access of search engine crawlers, properly configured robots.txt file can help
crawlers to better understand your website.

Tips:
1. grand robots access to those pages you wish them to crawl.
2. restrict access to those pages you do not wish search engines to see and crawl.
XML Sitemap
http://freshdesk.com/sitemap.xml Excellent! the website has a XML Sitemap to guide search engine crawlers for indexing its pages.
[ To generate XML sitemap, Use this XML Sitemap Generator ]

Sitemap helps search engine crawler to identify your website pages.

Tips:
1. ensure all your important pages are listed in the sitemap.
2. ensure to indicate the frequency of change and importance of each url.
3. inform search engines of the location/URL of your sitemap (eg, For Google, you can set the website sitemap location through Google Webmaster management panel).
Loading Time
0.02 seconds - 976.85 Kb/s

Excellent! the site is pretty fast and it takes less than 1 second to load.

Estimated loading time for different internet connections
Modem
(56Kbits/s)
Mobile/HSDPAM
(7.2Mbits/s)
ADSL
(8Mbits/s)
Cable
(30Mbits/s)
Optical Fibre
(100Mbits/s)
2.79 s 0.02 s 0.02 s 0.01 s 1.56 ms

Site speed is becoming an crucial ranking factor. Slow page loading is one of the biggest complains of web users. If the loading time is too long, you may need to check your server, network, or system codes and structure.

Tips:
1. ideal loading time is less than 1 seconds, if it take more than 5 seconds to load your site, likely users will run out of patience, so do search engines.
2. improve your SEO by optimizing your website to have a small size and faster responding server.
Total Size
20 Kb (19,537 bytes)

The page is a bit too small, it may not have enough relevant content to rank well!

Page size affects the speed of your website.

Tips:
1. try to keep you page size between 30K-150K
2. put javascript and style sheet in separate files, and link them to the main page.
3. use optimized images for web and set up your server with gzip for downloading
Text To Code Ratio
Total Size Text Size HTML Code Size Text/HTML Code Ratio
20 Kb (19,537 bytes) 7 Kb (7,341 bytes) 12 Kb (12,196 bytes) 60.19 %


Excellent! the text to html code ratio is just nice, that is within 15%-70%!

the ratio of text to HTML code should always be above 15% for good SEO gain,
it is below 15% then that means that your website probably needs more text content.

Tips:
1. a ratio between 25% and 70% is ideal, when it goes beyond than that, the page might run the risk of being considered as spam. As long as the content is relevant and gives essential information, it is a plus point to have more of it.
2. improve your SEO by adding more relevant text to your pages and also increasing your keyword density.
Flash
Excellent! No flash component is detected on this page.

Flash content can not be properly indexed by search engines, and normally flash file is large in size, which slow down the loading of your page.

Tips:
1. avoid flash content whenever possible if you wish to have a fast and SEO friendly website.
Frame
Excellent! No frame is detected on this page.

Framesets and individual frames could cause problem for search engine to crawl your pages

Tips:
1. avoid frames whenever possible.
2. search engines do not like frames.
3. use iframe instead if you really have no choice.
Inline CSS
44 Inline CSS components are detected on this page.

It is a good practice to move inline CSS rules into an external CSS file in order to make your page lighter and increasing the text to code ratio.

Tips:
1. move inline css rules to external css file.
2. separate style from html.
Nested Table
Excellent! No nested table is detected on this page (nested table : 0, total table : 0)

nested tables could slow down page rendering and lead to bad user experience.

Tips:
1. avoiding <table> for your page layout.
2. using <div> instead of <table>.
Plain Text Email
1 Email Address (s******@freshdesk.com) was detected on this page.

Redirect Count
1 redirection was detected for loading this page.

Using HTTPS
Excellent! HTTPS is used for your page.

WWW Resolve
Excellent! the websites http://www.freshdesk.com and http://freshdesk.com are resolved to the same url :https://freshdesk.com/

Search Engines treat URLs with or without "www" as two different records.

Tips:
1. edit your .htaccess file and permanently redirect one to the other (eg redirect www.mysite.com to mysite.com).
IP Canonicalization
Excellent! IP address of the site http://99.84.221.11 is forwarded to its domain name site https://freshdesk.com/.

URL Rewrite
Excellent! your urls are clean.

clean, short and relevant URLs are favoured by users and search engines

Tips:
1. use url rewrite to turn dynamic pages with query parameters into seo friendly static pages.
2. put your important keywords in the url.
3. good urls are not only user friendly but also seo friendly.
Underscore In URL
Excellent! your do not use underscore in your URLs.

Search Engines treat hyphen as word separator, they do not treat underscore as word separator.


Tips:
1. use hyphen "-" instead of underscore "_" to optimize your page url.
2. help search engines to better understand your url, eventually will benefit your page`s ranking.
Links
Internal Links
(link to pages within this domain)
External Links
(link to pages on other websites)
Total
103 70 173


Too many links (173), it may be considered as spam!

Internal Links (link to pages within this domain) - 103
URL Anchor Text
https://freshdesk.com/Empower your support team to w...
https://support.freshdesk.com/support/homeSupport
http://freshdesk.com/eu/English (Europe)
http://freshdesk.com/de/Deutsch
http://freshdesk.com/nl/Nederlands
http://freshdesk.com/fr/Français
http://freshdesk.com/se/Svenska
http://freshdesk.com/es/Español
http://freshdesk.com/ru/Russia
http://freshdesk.com/it/Italian
http://freshdesk.com/pl/Polish
http://freshdesk.com/tr/Turkish
http://freshdesk.com/latam/Español
http://freshdesk.com/br/Portugese - Brazilian
http://freshdesk.com/jp/日本語
http://freshdesk.com/ko/Korean Republic
http://freshdesk.com/cn/Simplifed Chinese
http://freshdesk.com/th/Thai
http://freshdesk.com/vi/Vietnamese
http://freshdesk.com/hk/Traditional Chinese
http://freshdesk.com/
https://freshdesk.com/ticketingTicketing
https://freshdesk.com/collaborationCollaboration
https://freshdesk.com/automationsAutomations
https://freshdesk.com/customer-engagement/feedback-widgetHelp widget
https://freshdesk.com/reporting-analyticsReporting & Analytics
https://freshdesk.com/secure-helpdeskSecurity
https://freshdesk.com/new-featuresNew Features
https://freshdesk.com/featuresAll Features
http://freshdesk.com/pricingPricing
https://freshdesk.com/enterpriseEnterprise
https://freshdesk.com/smbSMB
https://freshdesk.com/omnichannel-helpdeskOmnichannel
https://freshdesk.com/freddy-ai-for-supportAI
https://freshdesk.com/self-serviceSelf Service
https://freshdesk.com/fsmField Service
https://freshdesk.com/industries/retail-e-commerceRetail & E-commerce
https://freshdesk.com/industries/travel-hospitalityTravel & Hospitality
https://freshdesk.com/indu...es/software-information-technologySoftware & IT
https://freshdesk.com/indu...ies/online-first-consumer-internetOnline-first
https://freshdesk.com/indu...ies/manufacturing-customer-serviceManufacturing
https://freshdesk.com/indu...tries/helpdesk-software-healthcareHealthcare
https://freshdesk.com/industries/helpdesk-software-educationEducation
http://freshdesk.com/resources/remote-supportRemote Support New
http://freshdesk.com/customersCustomer Stories
http://freshdesk.com/resourcesResource Library
http://freshdesk.com/webinarsWebinars
http://freshdesk.com/resources/videosVideos
http://freshdesk.com/free-toolsFree Tools
http://freshdesk.com/academyAcademy
http://freshdesk.com/blog/articlesBlog
http://freshdesk.com/loginLogin
http://freshdesk.com/signupSign up
https://support.freshdesk.com/support/homeSupport
http://freshdesk.com/signupSign up for free
http://freshdesk.com/featuresSee all features
http://freshdesk.com/email-to-helpdeskI'm using email for support a...
http://freshdesk.com/email-to-helpdeskStart Ticketing
http://freshdesk.com/compare-helpdesksI'm using another helpdesk an...
http://freshdesk.com/compare-helpdeskMake the switch
http://freshdesk.com/#w350563970131541790Conversations made easier
http://freshdesk.com/#w705872527737021195Collaborations made stronger
http://freshdesk.com/#w464520581701559190Support made more automatic
http://freshdesk.com/#w281396485136704686Answers made available faster
http://freshdesk.com/#w848050068586723517Insights made more accessible
https://freshdesk.com/resources/case-study/hamleysRead full case study
https://freshdesk.com/reso...lesley-university-customer-supportRead full case study
https://freshdesk.com/reso...oosts-email-support-with-freshdeskRead full case study
http://freshdesk.com/#25403682944160
http://freshdesk.com/#25403682944160
http://freshdesk.com/signupSign up for free
https://freshdesk.com/Freshdesk
http://freshdesk.com/gdprGDPR
http://freshdesk.com/featuresFeatures
http://freshdesk.com/pricingPricing
http://freshdesk.com/customersCustomers
http://freshdesk.com/academyTraining
https://developers.freshdesk.com/api/API & Developers
http://freshdesk.com/resourcesResources
https://freshdesk.com/blog/articles/Blog
http://freshdesk.com/pricing/free-helpdesk-softwareFree helpdesk software
http://freshdesk.com/pricing/free-ticketing-softwareFree Ticketing System
http://freshdesk.com/customer-portal-softwareCustomer Portal Software
http://freshdesk.com/field-service-management-softwareField Service Management Softw...
http://freshdesk.com/ticketingTicketing
http://freshdesk.com/collaborationCollaboration
http://freshdesk.com/omnichannel-helpdeskOmnichannel Helpdesk
http://freshdesk.com/automationsAutomations
http://freshdesk.com/self-serviceSelf Service
http://freshdesk.com/fsmField Service Management
http://freshdesk.com/reporting-analyticsReporting & Analytics
http://freshdesk.com/customizable-helpdeskCustomizations
http://freshdesk.com/secure-helpdeskSecure Helpdesk
http://freshdesk.com/compare-helpdesksCompare Helpdesk
http://freshdesk.com/help-desk-softwareHelpdesk Software
http://freshdesk.com/scaling-support/remote-customer-supportRemote Support
http://freshdesk.com/enterpriseEnterprise
http://freshdesk.com/smbSMB
http://freshdesk.com/indus...elp-desk-software-retail-ecommerceE-commerce
http://freshdesk.com/industries/helpdesk-software-healthcareHealthcare
...

External Links (link to pages on other websites) - 70
URL Anchor Text
https://www.freshworks.com...erral&utm_campaign=fdesk_nav_super
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navKeep your sales team in the kn...
https://www.freshworks.com...ferral&utm_campaign=fdesk_corp_navFreshworks 360 The customer-f...
https://freshservice.com/?...m=referral&campaign=fdesk_corp_navStreamline your IT service and...
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navEngage with website visitors a...
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navNew Agil...
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navSetup a cloud-based call cente...
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navRecruit and onboard top talent...
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navTOOLS Monito...
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navConvert your website visitors ...
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navEnable your teams, partners, a...
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navSetup your hosted public statu...
https://www.freshworks.com...m=referral&campaign=fdesk_corp_navNew Prevent ...
https://www.freshworks.com...ferral&utm_campaign=fdesk_corp_navExplore refreshing apps and in...
https://freshworks.com/pla...ferral&utm_campaign=fdesk_corp_navPlatform
https://www.freshworks.com/company/about/About
https://www.freshworks.com/company/leadership/Leadership
https://www.freshworks.com/company/board/Board of Directors
https://www.freshworks.com/company/investors/Investors
https://www.freshworks.com/company/affiliate-partner/Affiliates
https://www.freshworks.com/company/careers/Careers
https://www.freshworks.com/contact/Contact Us
https://www.freshworks.com...ferral&utm_campaign=fdesk_corp_navCustomers
https://www.freshworks.com...ferral&utm_campaign=fdesk_corp_navMarketplace
https://www.freshworks.com...ource=Freshdesk&utm_medium=websiteApps
https://www.freshworks.com...erral&utm_campaign=fdesk_nav_super
https://freshworks.com/pla...ferral&utm_campaign=fdesk_corp_navPlatform
https://www.freshworks.com/company/about/About
https://www.freshworks.com/company/leadership/Leadership
https://www.freshworks.com/company/board/Board of Directors
https://www.freshworks.com/company/investors/Investors
https://www.freshworks.com/company/affiliate-partner/Affiliates
https://www.freshworks.com/company/careers/Careers
https://www.freshworks.com/contact/Contact Us
https://www.freshworks.com...ferral&utm_campaign=fdesk_corp_navCustomers
https://www.freshworks.com...ferral&utm_campaign=fdesk_corp_navMarketplace
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshworks
https://freshservice.com/?...eferral&campaign=fdesk_footer_mainFreshservice
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshsales
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshcaller
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshchat
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshteam
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshmarketer
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshconnect
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshping
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshrelease
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshstatus
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainFreshsuccess
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainAbout
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainLeadership
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainBoard of Directors
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainInvestors
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainAffiliates
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainPartners
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainCareers
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainNewsroom
https://www.freshworks.com...eferral&campaign=fdesk_footer_mainContact Us
https://www.freshworks.com/apps/freshdesk/Apps
http://ad.apps.fm/ozXtEc5Z...AxOQtZGmw1KoF6ewiom4sKC4xZyurG0g7Q
https://itunes.apple.com/ca/app/freshdesk/id849713306?mt=8
https://www.facebook.com/freshdesk/
https://twitter.com/freshdesk
http://www.youtube.com/freshdesk
https://www.linkedin.com/showcase/freshdesk/
https://www.freshworks.com/terms/Terms of Service
https://www.freshworks.com/privacy/Privacy Notice
https://www.freshworks.com/take-down/Takedown Policy
https://www.freshworks.com/security/Security
https://www.freshworks.com/privacyPrivacy Notice
https://www.freshworks.com...st-of-cookies?domain=freshdesk.comCookie Policy

reasonable number of links (below 100) per page will give a better user experience.


Tips:
1. keep the number of links per page below 100.
2. having more than 100 links in a single page will lead to a bad user experience, and it possibly runs into the risk of been considered as spam.
3. search engines may not follow all the links if you have too many of them in a single page.
Images
Total Images Alt Present Alt Missing
31 1 30


30 images do not have Alt values.

Image URL - 31
URL ALT Text
https://website-assets-fd....cjyh6etgh00d13tfzz7wr9uan-panasonic-logo.one-sixth.png
https://website-assets-fd....nts/cjhvjx0ad0023y3fzg28otcz5-logo-hp-2x.one-sixth.png
https://website-assets-fd....ments/cjypnltfm00p4s8fzopz2f3p0-nyu-logo.one-sixth.png
https://website-assets-fd....jhvjx0j90032xkfzlfuvc24h-logo-pearson-2x.one-sixth.png
https://website-assets-fd....vjx0j7003gy3fz8jy2pwv4-logo-decathlon-2x.one-sixth.png
https://website-assets-fd....s/cjhvjx0rd0058xffz9mr628wn-logo-amex-2x.one-sixth.png
https://website-assets-fd....cjhvjx0rt003ly3fzaejkgjo6-logo-henkel-2x.one-sixth.png
https://website-assets-fd....k2emje7f01wfzufzsn5370rl-logo-thai-union.one-sixth.png
https://website-assets-fd....hments/cji4bxa5l0012gbfz7rqm99ft-fdesk-home-banner.svg
https://website-assets-fd....hments/cji4bxa5l0012gbfz7rqm99ft-fdesk-home-banner.svg
https://website-assets-fd....4bx9xf0013f3fzfqmv0ugo-email-to-helpdesk.one-sixth.png
https://website-assets-fd....cji4bx9xf000wehfz2pl8wvg9-other-helpdesk.one-sixth.png
https://website-assets-fd....7mrmg06h4sh3l2-conversations-made-easier.one-sixth.png
https://website-assets-fd....collaborations-made-stronger-2x-88fe9a6e.one-sixth.png
https://website-assets-fd....ts/cjypnhnyy00jwslfzf4ndj0jj-automations.one-sixth.png
https://website-assets-fd....k2praqfp01jn1mfzs0dq2n66-widget-homepage.one-sixth.png
https://website-assets-fd....nsights-made-more-accessible-2x-b65acc39.one-sixth.png
https://website-assets-fd....7mrmg06h4sh3l2-conversations-made-easier.one-sixth.png
https://website-assets-fd....collaborations-made-stronger-2x-88fe9a6e.one-sixth.png
https://website-assets-fd....ts/cjypnhnyy00jwslfzf4ndj0jj-automations.one-sixth.png
https://website-assets-fd....k2praqfp01jn1mfzs0dq2n66-widget-homepage.one-sixth.png
https://website-assets-fd....nsights-made-more-accessible-2x-b65acc39.one-sixth.png
https://website-assets-fd....s/cjia1ds7x0025dgfzbv07tx21-logo-hamleys.one-sixth.png
https://website-assets-fd....a1br1s000we4fz7u6nxe37-vaughan-potter-2x.one-sixth.png
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https://website-assets-fd....oua34g00j5dig02c1u9vfx-niv-liran-auto1-2.one-sixth.jpg
http://freshdesk.com/static-assets/images/fservice/no-results-illustration.svgno results


search engines cannot `see` images, proper Alt content will help them to better understand and index images.

Tips:
1. always add alt attributes to images. Alt is mandatory for accessibility and for valid XHTML.
2. words used within an image`s Alt attribute should be its text equivalent and convey the same information.
3. use a human-readable caption and descriptive text around the image.
CSS
Style Block In Same Page Links to External Style Files Total
1 3 4


You have 1 style blocks in the same file, try to put them in a separate file.

Links To External Stylesheet Files - 3
Stylesheet URL rel type
http://freshdesk.com/static-assets/css/site.css?62052dd1da14b63f991b79aff5dee04estylesheet
http://freshdesk.com/stati...-assets/css/fdesk.css?c64761a240d0c51b788328c4985a5e6astylesheet
http://freshdesk.com/static-assets/css/non-critical.cssstylesheet

Script
Scripts Block In Same Page Links to External Script Files Total
15 1 16


You have 15 script blocks in the same file, try to put them in a separate file.

Links To External Script Files - 1
Script URL Type

put scripts together and link them from an external files rather then put them in the same file as the main page.

Tips:
1. reduce the use of in-page scripts, put them in separate files and link them in.
2. reduce the number of external script files, it will help browser to make lesser number of http requests from the server.
3. optimize or compress the script files to have smaller size and faster loading.
Blog Or News Release
Link to Blog / News Release Page
http://freshdesk.com/blog/articlesBlog


Excellent! we have found blog linked to your site.

Having a blog is a great way to provide fresh content and retain users, search engines favour it too.


Tips:
1. regularly update your blog and provide fresh and quality content.
2. relevant blogs of your website topics, generate more credits in the eyes of your visitors, as well as search engines.
DMOZ Listing
Yes

Excellent! the website is listed in the DMOZ open directory. DMOZ Open Directory Project

Google Analytics
Analytics Service is not implemented for the site.

Google Page Rank
5 Excellent! the website has a high page rank (5/10).

5
0 - 1 2 - 3 4 - 10
Poor Good Excellent
Links From Root Domains
241
Excellent! You do have a lot of root domains (241) linked to your site freshdesk.com.

241
< 20 21 - 50 > 51
Poor Good Excellent


Number of backlinks from some other root domains is an indicator of domain authority, the more backlinks your site has, the higher its domain authority, which leads to a higher chance of better ranking.

Tips:
1. make it easy for others to link to your site, provide the code if possible.
2. links from older domains are more powerful than links from new domains.
3. links from .edu and .gov generally have a higher value.
Social Engagement
Your site has an excellent social media engagement!

  Facebook Likes 141
  Facebook Shares 309
  Facebook Comments 61
  Tweets 364
  LinkedIn 71

Social Media Integration
Excellent! your site is well integrated with social media networks.

Facebook Pagehttps://www.facebook.com/freshdesk/
Twitter Accounthttps://twitter.com/freshdesk
Google+ PageNot Found


Trustworthiness
66

Excellent! the website has a good Trustworthiness Score (66/100).

66
0 - 19 20 - 39 40 - 59 60 - 79 80 - 100
Very Poor Poor Unsatisfactory Good Excellent


Users are concerned about the safety of their online transactions. Trustworthiness rating is based on real user ratings and that tells you how much other users trust this site, so do the serch engines. note: this trustworthiness score is provided by WOT (Web of Trust).

Tips:
1. pay attention to the look and design of your site, many people look for visual cues when assessing a site`s credibility
2. make your site easy to use, sites that are easy to navigate are perceived as being more trustworthy.
3. make it easy for user to contact you, users will be more comfortable and feel more secured shall they need to get in touch with you.
Child Safe
81 Excellent! the website has a good Child Safe Score (81/100).

81
0 - 19 20 - 39 40 - 59 60 - 79 80 - 100
Very Poor Poor Unsatisfactory Good Excellent


Safe Browsing
Safe! the site freshdesk.com is NOT currently listed as suspicious, most-likely it is clean from malware and phining code [ verify this by Google Safe Browsing ]

Ensure that your site is malware free and does not cause harm to users` computers.

Tips:
1. do not put virus, malicious worms, adwares, trojans, spywares and suspicious phishing code in your server.
2. take suspicious behaviours seriously, have a regular check-up and monitor closely of your server`s log files.
3. if your site is black-listed by Google as suspicious, clean it up before requesting for a review.
Traffic Rank
1,558th most visited website in the world.
467th most visited website in India  

your site has an excellent high traffic rank in the world.
Websites On Same Server
Excellent! You domain freshdesk.com is the only one hosted on the server (ip : 99.84.221.11).

Too many domains hosted on the same server is an indicator that you are not really serious about your website, and your site will have a higher chance to be surrounded by bad neighbours.

Tips:
1. the fewer domains hosted on the same server/ip the better.
2. avoid shared hosting whenever possible, especially when there are already hundreds or thousands of sites are hosted on the same server.
3. dedicated ip or resources for your site not only do good to your site visitors but also favoured by search engines.
Server Location
your server (IP : 99.84.221.11) is located at United States  
the most site visitors come from India  

your server is located in different place from where most of your site visitors come from.
HTTP Compression
No

your website server does not support HTTP Compression.

Caching
No

your website server does not support Caching.

Server Signature
Excellent! the website server signature is off.

A secure and safe server is not only good for your site visitors but also good for search engines.

Tips:
1. server software version information can be utilized by malicious visitors to attack your server.
2. by turning off the server signature, you actually have made your server a little bit more secure.
3. for Apache server - edit the apache2.conf or the .htaccess file to turn server signature off.
Domain Age
16 years, 13 days old ( 1st registered on : 2004-05-11 )


[ To check the detailed whois info, Use this Whois Lookup Tool ]

excellent, the domain age is old enough.

Domain Expires
3 years, 351 days from today ( expires on : 2024-05-11 )


[ To check the detailed whois info, Use this Whois Lookup Tool ]

excellent, the domain is not expiring too soon.

Domain Info
freshdesk.com ( 13 characters )

Domain Registrar : NameCheap, Inc.

[ To check the detailed whois info, Use this Whois Lookup Tool ]

Domain Created On Last Modified On Expires On
2004-05-11 2004-05-11 2024-05-11
16 years, 13 days old 16 years, 13 days ago 3 years, 351 days from today
16 years, 13 days old




You have a nice choice of domain name, which is of a right length (13 characters).

domain name choice and domain age are crucial for SEO.

Tips:
1. keep the domain name short and relevant to the content, which will be easier to be remembered and related to.
2. older domain tends to be more trustworthy.
3. register a domain for more than 1 year, and search engine will think it is a serious business.

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